The Aterna Wellness website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this practice website constitutes your agreement to all such terms, conditions, and notices.

Collection of Your Personal Information

We are committed to protecting your privacy and using technology that provides a safe and effective online experience. This Privacy Statement applies to the Aterna Wellness website and governs our data collection and usage practices. By using our website or services, you consent to the collection and use of your information as described in this statement.

We may collect personal details such as your name, contact information, date of birth, health history, and payment information to provide medical spa services, schedule appointments, and communicate with you. Health information is handled in accordance with HIPAA and applicable privacy laws.

Modification of These Terms of Use

We reserve the right to update or modify these terms, conditions, and notices at any time, including any fees or charges associated with the use of this website. Continued use of our site following any changes constitutes your acceptance of those changes.

Links to Third-Party Sites

This practice reserves the right to change the terms, conditions, and notices under which this practice website is offered, including but not limited to the charges associated with the use of this practice website.

No Unlawful or Prohibited Use

By using this website, you agree not to use it for any unlawful purpose or in violation of these Terms. You may not use the site in any way that could damage, disable, overburden, or interfere with the website or other users’ access. Additionally, you may not attempt to access any materials or information not intentionally made available through this website.

Use of Communication Services

By providing your contact information and opting in, you consent to receive communications from Aterna Wellness, including appointment reminders, updates, and promotional messages via SMS, email, or phone calls.

• Consent Not Required for Services: Providing consent is not a condition of purchasing services.
• Opt-Out: You may opt out at any time by replying STOP to messages or following instructions in emails. For assistance, reply HELP or contact us at (909) 347-0009.
• Message & Data Rates: Standard message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.
• Consent: Your mobile opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
• Prohibited Uses: Communications must not be used to send unlawful, offensive, or harmful content.

Payment, Refunds & Cancellations

• Payments for services may be required at the time of booking or upon arrival.
• All services, memberships, and packages are non-refundable.
• Packages must be used within 12 months from the date of purchase.
• When booking your appointment, you will be able to view and review the full Cancellation Policy. By booking, you acknowledge that you have reviewed and agree to this policy. Failure to comply with the Cancellation Policy may result in forfeiture of fees.

Age Restrictions

Services and website content are intended for users 18 years or older. By using this website or booking services, you confirm that you meet this age requirement.

Liability Disclaimer

The information, software, products, and services included in or available through the Aterna Wellness website may contain inaccuracies, typographical errors, or incomplete information. We may periodically update or make changes to the content of this website.

Advice, information, or content provided via this website should not be relied upon for personal, medical, legal, or financial decisions. Clients should consult an appropriate licensed professional for advice specific to their situation.

Aterna Wellness and its suppliers make no representations or warranties regarding the suitability, reliability, availability, timeliness, or accuracy of the information, software, products, services, or related graphics contained on this website. To the maximum extent permitted by law, all such information, software, products, services, and graphics are provided “as is” without any warranty, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

To the fullest extent permitted by law, Aterna Wellness and its suppliers shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, or any damages whatsoever, including but not limited to loss of use, data, or profits, arising out of or in any way connected with:

• Use or performance of this website,
• Delay or inability to use the website or related services,
• Provision or failure to provide services, or
• Any information, software, products, services, or graphics obtained through this website.

Whether based on contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of damages. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, this limitation may not apply to you. If you are dissatisfied with any portion of this website or these Terms, your sole remedy is to discontinue use of the website.

Client Responsibilities

• Provide accurate, truthful, and complete information on all intake and consent forms.
• Disclose all medical conditions, allergies, and medications.
• Follow all pre- and post-treatment care instructions provided by your provider.

Copyright & Disclaimer

Copyright © 2025 Anzima Group. All Rights Reserved.
All content on this website, including text, images, and software, is the property of Anzima Group and protected by law. The information provided is for informational purposes only and may contain errors. Use of this website is at your own risk.
Anzima Group is not liable for any direct or indirect damages arising from your use of the site. Your sole remedy for dissatisfaction is to discontinue use.

Privacy & HIPAA Compliance

Your personal and medical information is protected in compliance with applicable privacy and HIPAA regulations. For more details, see our Privacy Policy.

Contact Information

For questions about these Terms & Conditions or your rights, please contact us:

• Phone: (909) 347-0009
• Email: info@aternawellness.com